Vox Switchboard - What could be simpler?
Saturday, January 31st, 2004Ever struggled to remember the extension number of the person you are trying to call or been greeted by an impersonal IVR system where you are faced with multiple touch tone menus before you can speak to the person you have called? Well Vox has the answer.
Vox Switchboard is an intelligent answering and call direction service which is accessed via an intuitive voice activated interface. It can be deployed without major disruption and provides a variety of configuration options.
Vox Switchboard will benefit any company by providing a virtual operator to handle the easy call traffic leaving your existing operators free to answer those calls requiring more time or sensitivity in handling. Moreover, since a large number of calls to switchboard are internal to internal calls, significant cost and time savings can also be made. An important additional benefit is that the switchboard is always on, 24/7.
No longer do you have to battle with menus or struggle to remember the extension number you require, simply dial one number, say a name or a department and get connected - what could be simpler? More importantly, your customers will also appreciate it! There is no better demonstration than to try Vox Switchboard yourself, simply call 0207 484 5662 and ask for “Steve Willcocks” who will be happy to tell you more.